Companies that use CRM successfully reported an increase in sales by 29% and productivity by up to 34%. As a small business owner, chances are you’ve taken on many responsibilities, including managing customer relationships–from acquisition to advocacy. For that, investing in a great CRM software with the right features and functionality for your small business can be a huge help. In this report, we asked 34 marketing professionals and business owners to tell us what their favorite CRM is and why. Here are the 10 best CRMs picked: