Agency owners — this guide is for you. As you might know, asking current employees for feedback is like a woman asking her husband if her jeans are too tight–it’s in their best interests to bend the truth. But it’s different when an employee has already decided to leave. Ask these 15 exit interview questions to determine why employees are leaving, increase employee retention, and take your organization to the next level ? 1. Why did you start looking for a new job? 2. When did you first consider moving on? 3. Was there a specific person or incident that led to your resignation? 4. Was there something we could have done to keep you here? 5. Did your position meet the initial job description? 6. What led you to accept the new position? 7. Were you equipped with the training and tools to do your job well? 8. How could you describe the company culture? 9. If you could change anything about your job or the company, what would it be? 10. Were you satisfied with the way you were managed? 11. Did you have clear goals and objectives on a daily basis? 12. How do you think our company can improve training and development programs? 13. Would you consider coming back to work here? If not, what would need to change? 14. Is there anything else you would like us to know about your time here? 15. What was your experience of team members’ morale and motivation within the company?