Clovia offers women a one-stop destination for all their lingerie needs and allows them to choose from a whopping collection of designs at their preferred time and medium. Initially started with an online store, the company later ventured into offline space as well and now has around 60+ offline stores across the country. Clovia currently caters to around 8 lakh monthly active users on their online properties. To provide a seamless and memorable shopping experience to its users, Clovia partnered with WebEngage to power its user engagement and retention. Here’s a glimpse of the use cases and goals Clovia solves using WebEngage. Goals > Encourage cart abandoners to complete their purchase > Increase brand loyalty and Average Order Value (AOV) Challenges > Nudge abandoners at the right time for maximum purchases > Send hyper-personalized communication to each user at scale Solutions > Funnel analytics to reduce cart drop-offs > Dynamic birthday discount codes to reward customers Results Get detailed insights about Clovia’s extraordinary success story in the detailed version.
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