Real-time chat apps have changed the way we communicate and are changing the way we sell and buy things. Companies building a chat app create a million opportunities and benefits for the employees, partners, clients, and prospects they may not know yet.
Messaging apps are gradually replacing social media as the go-tos for customer communications. Such apps are great at streamlining customer service and sales, and more of them are expected to be embracing chatbots. Moreover, the market demonstrates continuous evolution, so there’s still a good chance to create a chat app that might get a decent market share or become a unique instrument for growing your business.
Whatever your plan is, it’s best to start with an MVP. This article will list the must-have features and basic steps of an app’s MVP development.