AI, or Artificial Intelligence is an area of computer science that aims to stimulate intelligent behavior within computers. It’s all about giving computers the capacity to imitate rational human behavior. There are many different benefits associated with AI and many things that it can be used for. This includes marketing automation software, improved customer experience, better decision making, research and data analysis, medical advances, and solving complex problems. This is an area of technology that is advancing all of the time. It’s an exciting sector, with lots of innovative trends coming to the fore. With that in mind, below, we are going to take a look at the main AI trends to look out for in 2021.