Did you know that more than half (55%) of people say they’ve returned a product because they couldn’t figure exactly how to use it? That’s a potential 55% loss in revenue and just one of the many reasons why you need to create a solid client onboarding process. But what defines a good client onboarding process and how do you successfully onboard a new client? In this report, 58 agencies share their best customer onboarding tips, including: