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With 3 tracks, 35 sessions, and hundreds of email-loving attendees, Litmus Live Boston was the largest event we’ve ever hosted. Couldn’t be there in person? Here’s a recap (thanks, Twitter).

Overcoming Imposter Syndrome

Do you sometimes feel like you’re sitting at your keyboard, just “faking it ‘til you make it”? Truth is, you’re not alone. We all make it up as we go—and that’s probably the best part of working in email.

YES. #litmuslive pic.twitter.com/jUDk7nDdxB

— crazy old maurice (@llinsalata) August 3, 2017

Kill imposter syndrome: keep a win list, take a social media break, own your accomplishments, find/be a mentor, push yourself #litmuslive

— alex kelly (@alexkellysays) August 3, 2017

Making it to the inbox

You’ve spent hours crafting the perfect email only to discover that it never made it to the inbox? Our speakers shared tips for how to avoid an email marketer’s worst nightmare.

Email reputation is like your reputation. Takes time to build, but can be destroyed quickly. @LenShneyder from @SendGrid #litmuspillow pic.twitter.com/pqE3Gn5Vlx

— Lindsay Brothers (@LindsayBro) August 3, 2017

You shower. Hygiene is important. Bathe your list. #litmuslive pic.twitter.com/pRuhnRKf5Z

— UnitedAmanda (@UnitedAmanda) August 3, 2017

Optimizing images in email

When translating your brand into email, nothing is more powerful than imagery. Think beyond logos only and don’t be afraid to experiment with different image formats, like background images. At the same time, keep the mobile subscriber experience in mind: lighter images load faster and use less data. Image optimization is key for hitting branding goals while also making sure your email performs for a mobile audience.

If we remove logos from B2B emails, they look the same. Background images are a good way to expand brand identity #LitmusLive @melaniebeth_ pic.twitter.com/fK0CqkLpKu

— Kathryn Grayson Nanz (@kathryngrayson) August 4, 2017

Having trouble getting buy-in or resources for better imagery? Do an a/b test without images to prove value. –@meladorri #litmuslive

— Belinda Blakley (@BelindaPaige) August 4, 2017

Optimization is crucial because not everyone is accessing your content over a 4G connection. #LitmusLive @HenriHelvetica pic.twitter.com/zUy2tkVRNm

— Kathryn Grayson Nanz (@kathryngrayson) August 3, 2017

Don’t be afraid to experiment with interactivity

No, interactive email isn’t just for big name brands and the most advanced email coders. With rising support for basic interactive elements in key email clients, it’s time to experiment with making your emails more interactive. Start with simple elements, like hover effects.

Where is interactivity supported? 61% clients support – conservative number Gmail now supports many basic interactive elements #litmuslive

— UnitedAmanda (@UnitedAmanda) August 4, 2017

Trying to get started with interactive email? @alicemeichi has got you covered –> https://t.co/ahecBTb6iZ #LitmusLive

— Litmus (@litmusapp) August 4, 2017

“It’s okay if email doesn’t look the same everywhere.” @iamelliot #LitmusLive pic.twitter.com/bwjkFQX3Cs

— Litmus (@litmusapp) August 3, 2017

A key quality of a great email marketer is being able to listen

Whether you’re thinking about content for your next big campaign, or wonder what email frequency is right for your audience, listening to your subscribers and truly understanding their preferences is key to running a successful email program.

Your support peeps are your ? and ?? out in the wild, never underestimate how much of an incredible resource they are #litmuslive https://t.co/PciGOfsFa5

— alex kelly (@alexkellysays) August 4, 2017

The key to a good email program is the same as what’s key to any good relationship – listening.#LitmusLive

— Jason Meeker (@jpmeeker) August 3, 2017

66% are getting too many emails. Help them control their emails before they totally opt out @laurenkremer #LitmusLive pic.twitter.com/H1XacSDTcQ

— Lindsay Brothers (@LindsayBro) August 4, 2017

Mastering personalization

Personalization is so much more than just picking up your subscriber’s first and last name. Identify factors that truly matter to your audience—and make personalization a powerful mechanism for connecting customers with your brand.

So much to personalize: send time, content, what customer does and doesn’t, events, real-time data @vickymakesstuff #LitmusLive pic.twitter.com/eQPJIFmyrM

— Lindsay Brothers (@LindsayBro) August 4, 2017

Often skipped: #personalization on what customers DO NOT do! @vickymakesstuff #LitmusLive

— Rachel Kennedy (@rachieannek) August 4, 2017

Tailor content down to the acquisition source such as welcome emails based on how or where they signed up. #themoreyouknow #litmuslive

— Hillary Hamman (@HillaryHamman) August 3, 2017

“An Amazon email should feel like receiving an Amazon package; it was picked, packaged & shipped just for you.” @vickymakesstuff #litmuslive

— Liz Tashik (@LizTashik) August 4, 2017

And now it’s time to put what we’ve learned into action

One of the most exciting things about Litmus Live is watching our inboxes and seeing the community put into practice what they learned at Litmus Live. We can’t wait to see your next campaigns!

Can’t wait to get back to the office monday and figure out to make our emails be like #LitmusLive pic.twitter.com/jPkrBWgDAg

— Max Palmer (@aeromax) August 4, 2017

Another #LitmusLive in the books. Can’t believe I’m actually excited for next Monday! Thanks @litmusapp!

— Sean Day (@sean_day) August 4, 2017

For the last two years I’ve had #litmuslive on my dream list of conferences. This year was amazing and I can’t believe how much I learned ❤️

— Hillary Hamman (@HillaryHamman) August 4, 2017

Loved following #LitmusLive on Twitter? It’s even better in person!

Join hundreds of email professionals for real-world advice, best practices, and hands-on takeaways you can put into action immediately. A limited amount of tickets is still available for Litmus Live London and San Francisco.

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The post Litmus Live Boston 2017—a Recap in Tweets appeared first on Litmus Software, Inc..