A discovery call sets the tone for your entire sales process. With every interaction with your brand, you are either building trust and relationship with your prospect or you are pushing them away unintentionally. Done well, a discovery call can not only help you build a trustworthy relationship with your prospect, but they can also bring in new referrals and probably a fat sales commission. Flub it and you will waste precious time for both you and your prospects. A 30-minute discovery call can make all the difference—you can either be the one who hard-pitches their product, or the one that tries to be helpful to the prospect. How to do it right? What are things you can do before, during and after the call, to make the best out of every discovery call?