2020 taught us a few essential lessons and the importance of having a wide range of efficient business tools for keeping your company up and running. If you’re a business or a startup owner, you’re probably being pulled in different directions all at once. Reaching out to stakeholders or customers, collaborating with employees, delegating tasks, handling taxes and payroll, controlling business expenses has never been easy, especially now. Still, the ongoing pandemic makes running a business even harder than before for everyone involved. However, with the right apps at your disposal, you can stay on top of everything and keep moving forward at a faster pace while maintaining a healthy work-life balance. The question is, how do you select the best apps for your business? It is quite a time-consuming task, finding the right tools. You need to do research and read through lots of reviews, but we’ve got you covered. You might need to consider live chat tools to streamline your customer engagement or get a chatbot to automate your customer support. It all depends on the needs of your business. Here is a list of 10 business tools and techniques that have a proven track, allowing you and your team to maximize productivity, deliver better services to your clients, and optimize and leverage the user experience.